Frequently Asked Questions
Mamie Odette offers a selection of authentic products from Provence, including nougat, honey, jams, fruit syrups, preserves such as pâté and terrine, olive oil, tapenades, artisanal cosmetics and much more!
All our products are imported directly from France, mainly from the Provence region. We work with local artisans to ensure the quality and authenticity of every item.
Yes, you can place an order directly on our website. We deliver across Canada.
We're also looking to open up delivery to the US as soon as possible. Follow us on our Instagram to stay informed!
You can send us a message on Instagram or an email at hello@mamieodette.com to order directly from us.
You will make an interact transfer and pick up your order at a pick-up point.
You can find and buy our products from our partners stores.
Mamie Odette regularly participates in markets in Calgary. Follow us on social media to stay updated on our upcoming events.
Delivery times vary depending on your location. Typically, you will receive your order within 5 to 10 business days.
Shipping fees are calculated based on the weight of your order and your location. You will see the exact fees at checkout. For larger orders, shipping may be free.
Once your order has been shipped, you will receive an email with a link to track your package in real-time.
We accept major credit cards (Visa, MasterCard, American Express), as well as PayPal payments.
Yes, we accept returns within 14 days of receiving your order, as long as the products are in their original condition, unopened, and unused.
We prioritize high-quality artisanal products. Some of our items are certified organic, which is indicated on the product pages.
For any inquiries, you can reach us by email at hello@mamieodette.com
You can also use the contact us page
Or simply chat with us on Instagram!
We’d be happy to assist you!
Yes, we offer wholesale options for businesses. Please contact us directly to discuss your needs and receive a personalized quote.
